St. Croix River Resort

I see that I am not the only one to give a 1 star review which is no surprise. Lets just say......timeshare. Okay, you can run now. Save your money and go somewhere else. I would definitely say that the staff loathes their jobs based on how they treat their customers. This place is run down and has very few amenities. Don't let the indoor pool sucker you in because it is nasty. The one good thing I can say about this place is they have culdesac's so that is nice for groups. But, don't go when it rains because you will need to crawl through the mud to get to your camper.

If you can give a place zero stars, this place would earn it. I am very disappointed and we haven’t even left yet. We paid a lot of money for a membership that isn’t worth even a dollar. If you have a membership you know it costs anywhere from 8,000-16,000 and yearly fees. That should get you a safe place to stay! My son has severe animal allergies and the extra care needs to be given. I almost lost him when he was four because we stayed in a place that supposedly was clean of animal fur and dander. A two hour ambulance ride where he was barely breathing and days in the hospital were the result of that family vacation. We made a reservation months ago for this family vacation. As always we did our pre check to make sure a head of time that there is no bleach ( another horrible allergy for my son) in the cabin and that we have a pet free cabin as well. We were told that we have a pet cabin however it hasn’t had pet in it for awhile. That isn’t enough for me to risk my sons life. As that is what we were told the first time. We tried to get this fixed so we could be there Saturday as planned and they have no one available till Monday to even deal with it. So please save your money and time and find a place that cares about family’s and not just money. I will be cross posting this on everything I can in hopes to save any other specials needs family from this heartache.