Indian Hot Springs Spa & Lodge

Please, don't waste your money!! It saddens me as a long-time and devoted patron to write this, but Indian Hot Springs has become disgustingly despicable over the years and its time people know the truth and avoid this toxic environment. These people are not there to make your experience a good one, they are about the money and sticking together as an unhealthy pack of heartless individuals. I don't say this lightly, I've been going here since I was 4 years old and it is supposed to be a place of peace, happiness and healing. I have fibromyalgia and use hot springs as a regular therapy, but I can no longer bring myself to come here. I received, hands down, the worst treatment EVER, entirely unprovoked by me, and never once did I engage, and I had to endure a near tantrum level exchange, to get into a room I had booked and clearly indicated I was checking in for. Upon talking with the manager about his employee, he stuck up for her, no compensations were offered for the most inhumane treatment from no provocation I have ever had to witness. Just having to go through that, then getting blown off by the entire establishment left me in great fibro pain for days as I tried to process the injustice, the disgusting and uncalled for behavior of the woman serving me. I have seen this sort of treatment, all though not as bad as I witnessed personally, happening throughout the Indian Hot Springs for some time now, and to know that they will excuse it and promise training exercises right after excusing it is ominous to me and makes me think I will just continue to see this abuse happen to their patrons. Please, beware before you take your precious and beautiful psyche to this place, and ask yourself, "Do I really want to risk going through that kind of mistreatment and pain when I am looking for a place to heal?" You should come up with a HUGE "NO!" Please, heed this warning, there are such much better places around Idaho Springs to experience true healing and peace. I sincerely hope this helps others avoid pain.