Highland Pines RV Resort

So our family booked 2021 June to reserve two dockside cabins fully paid for and end up having a family emergency where emergency surgery was needed. Due to the severity of the situation considering brain surgery recovery time, the manager at the time gave us credit rather than a refund and said we had two years to use the credit. Since then the new owners have taken over and decided that they will not honor the credit of the business that they purchased. NOWHERE IN OUR PAPERWORK DOES IT STATE THAT THE CREDIT IS ONLY GOOD FOR ONE YEAR. The sum of the reservation was just about three grand and we have come to learn that we are no longer eligible to use our credit because of the new owners/management company. The resolution they came to was that we rebook, spend another 3 grand more on what we have already purchased and they would ever so graciously credit us one night per cabin. UNACCEPTABLE. WE WILL BE FORWARDING THIS TO THE GEORGIA CONSUMER PROTECTION BUREAU. WORD OF ADVICE DO NOT WASTE YOUR MONEY ON THIS RESORT. LISTEN TO THE PREVIOUS REVIEWS AS MY FAMILY DID NOT AND WE FOUND OUT THE HARD WAY.

Dump, most year round people are drug addicts.