Denver West / Central City KOA

This Place ripped us off for almost $79. We made a reservation traveling from Moab Utah and DOT in all their wisdom closed I-70 at exit 87 (flooding? construction? who knows!) sending travelers on a 200+ (you heard me right) detour through winding mountain roads elevating to almost 12000 ft at one point. It was clear half way that were not going to make it to the other side. It was 3pm when we called the campground and while they acknowledged that I-70 does close at times, they refused to refund our money because "you have an open road". We are a senior couple and we were tired and did not want to drive these roads in the dark. We were lucky enough to find a wonderful resort in Granby and called the KOA to tell them we would not make it and again request a refund. They refused again. I asked that the manager, who had left for the day, call me in the morning. I never heard from her. When we left Granby, the last 50 miles back to I-70 was as bad as the first 130 miles and we realized quickly we would not have made it in the dark. I filed a complaint with KOA cooperate the next day and still didn't hear back from the manager. I also have a complaint pending with the BBB. We have been RVing for 30 years and know the cancelation policies better than some of the staff at the places we stay. This was NO FAULT of ours yet this campground took advantage of senior couple who didn't want to risk their safely traveling winding mountain roads in the dark. If you are traveling east on I-70 and you see a sign saying closed, get off before exit 87 and find a place to spend the night. I-70 did reopen the next day. It also closes westbound and your sent on the same detour but I'm not sure at what exit. DO NOT take the detour, especially with an RV. AND......DO NOT GIVE THIS CAMPGROUND ONE CENT UNTIL YOU ARE THROUGH THE GATES! UPDATE: Manager called, was curt and insinuated that old people don't know about road closure apps but he refunded all by $10 while insisting that he has no obligation to put any information on the campground web site about possible road closures.

This campground is lovely, but getting there requires driving up and down 8 miles of 8% grades on the Central City parkway, plus a sharp turn to an even steeper climb on the small road leading up to the CG. Our gas C-Class barely made it. We unloaded the car for the trip back out to I-70. Nice park, but there ought to be a warning to drive tow vehicles up separately. Can't even imagine doing it in bad weather. Cynthia Blades Schon 8/2013 ad'l comment: Agree with comment above about unhooking tow vehicle. Also gas up before you arrive - no gas stations in Central City or Black Hawk. Gravel roads to concrete pad with picnic table and fire pit. FHU deluxe site was pricy but overlook of Central City and mountains was worth it. Free wifi and cable. Big rig friendly. Pet friendly. - Review provided by RV Park Recommendations & Reviews Facebook Group