Biloxi Riverside RV Resort

Rules

Emergencies

Medical or Security Emergency: CALL 911 - then notify us. 228-331-2707

Cancellation / Refund Policy

We understand that plans can change; however, due to the limited availability of our campsites and to maintain fairness for all guests, we have established the following strict cancellation and refund policy: ________________________________________ General Cancellation Policy • 7+ Days Prior to Arrival date will receive a full refund minus processing fees per site. • 3 Days or Less Prior to Arrival date will receive a 50% refund. ----------------------------------------------------- • Holiday Weekends (Memorial Day, 4th of July, Labor Day, Cruisin' the Coast and others) Strict cancellation policy for reservations over these peak holiday weekends. Please be certain of your plans before booking. 14+ Days Prior to Arrival 50% refund. 13 Days Prior to Arrival - No refunds or credits will be issued. ----------------------------------------------------------------- • Multiple Bookings Reservations involving multiple sites under one name will incur cancellation fees per individual site, as stated above. No exceptions. ________________________________________ No Refunds For: • Early departure • Personal discomforts of nature (rain, heat, insects, etc.) • Equipment failure (e.g., RV issues, vehicle breakdowns) • Amenities not available during non-peak season • Dissatisfaction due to weather or non-guaranteed site features ________________________________________ Natural Disaster & Emergency Exception If a natural disaster warning is officially issued within 48 hours of your arrival for either: • The Biloxi Riverside RV Resort area, or • The guest’s place of residence, or if there is a mandatory evacuation order, you will receive a full camp credit to use toward a future stay. ________________________________________ Month-to-Month Deposit Refund Policy • $100 NON-refundable deposit for monthly site reservations are required. Upon arrival first and last month will be collected. NO exceptions. Please finalize your plans before placing a month-to-month booking.

Arrivals and Departures

Office hours are Monday – Thursday: 9:00 a.m. – 1:00 p.m. (Seasonal hours may vary) Check-In: 2:00 p.m. | Check-Out: 11:00 a.m. | Last Check-In at 10 p.m. Arriving Late? Please call ahead. For urgent matters, call/text anytime.

Cancellation Policy

100% refund if canceled 14 days or more before check-in • 50% refund if canceled 7 days prior • No refund if canceled 6 days or fewer before check-in Please Note: • RoverPass service and credit card processing fees are non-refundable • Refunds are calculated excluding these non-refundable fees

Quiet Hours

Sun–Thurs: 10:00 p.m. – 8:00 a.m. Fri–Sat: 11:00 p.m. – 8:00 a.m. Children and teens must be with a parent or guardian after dark.

Riverside Rules

RIVERSIDE RULES • NO LIFEGUARD ON DUTY – SHALLOW WATER – NO SWIMMING • NO DIVING, CLIMBING, OR JUMPING FROM DOCKS. • Children under 16 must be supervised by an adult (19+) near the river.

Pet Policy

Your pets are welcomed! For everyone’s safety, no aggressive breeds (Pit Bulls, Rottweilers, Dobermans, etc. or any pet displaying aggressive behavior.) • Vaccines, including rabies, must be current • Pets must be leashed – and please clean up immediately • Freestanding fences OK – no ground tethers. We appreciate your help keeping our resort safe and enjoyable for all guests (two- and four-legged alike)

Photography & Security

While we do our best to provide a safe and enjoyable experience, please remember that camping involves some natural risks. Management cannot be responsible for injury, theft, or damage to personal belongings. You accept all risks tied to camping and nature. Management is not responsible for injury, theft, or damage. Also, there is video monitoring on property grounds that will be used in case of violations. You may be photographed.

Guest Acknowledgement and Agreement

By continuing your stay or booking with Biloxi Riverside RV Resort, you acknowledge that you have read, understood, and agree to follow all rules, policies, and terms of service. You understand these rules help maintain a safe, respectful, and enjoyable environment for everyone. Please note that policies may change from time to time, and it’s your responsibility to stay informed of updates.

Vehicle Policy

Speed limit: 5 MPH — please drive carefully • Do not park on the main drive, grass, landscaping, or other RV sites • Extra parking is to the left of the clubhouse • Register all vehicles, trailers, or items in writing • Unregistered vehicles may be towed at your expense • All vehicles must be operable and in good condition • Maximum 2 vehicles per site, plus 1 motorcycle or golf cart (Gator or Ranger) • Visitor and overflow parking is available — please use as needed

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Campground Map

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