Cancellations must be made at minimum fourteen (14) days prior to arrival for a full refund. Any cancellations made within seven (7) days of your scheduled arrival date will forfeit a 50% deposit amount. Please note platform and processing fees are non-refundable. Customers will have the option to purchase their own additional *trip insurance at the time of booking which will allow for a full refund for length of stay booked within 14 days of your arrival. A confirmation email will be sent twenty one (21) days prior to your reserved stay to ensure your options for cancelling. For instructions on how to cancel your reservation please visit.

*NOTE ON TRIP INSURANCE AND TRIP CANCELLATION:

If you decide to forego purchasing trip insurance, either from the option offered at checkout or your own separate policy, then you have explicitly agreed to our cancellation policy. We WILL NOT provide you with a refund for your trip if you contact us asking for a refund outside of the terms of our cancellation policy. We are located on a beautiful barrier island off the coast of North Carolina, that is subject to changing weather patterns. We have no control over Mother Nature, so for this reason, we highly recommend trip insurance.

What about no-shows?

If you do not call or show up by 10:00 PM on the night of your scheduled arrival, your entire reservation is subject to cancellation and all payments will be forfeited.

Can we re-sell our reservation if we cannot make it?

Reservations cannot be resold and must be canceled and released. Attempts to resell reservations will be flagged and cancelled by the Avon Pier and RV Park. Names of guests arriving must match the name on the reservation, no exceptions.

What is the Check-in/Check-out Policy?

CHECK IN POLICY:

Avon Pier and RV Park is a self check-in RV Park. You may arrive and park your RV in your designated site after 2pm on your check-in day. *You will receive a pre check-in email with details about your stay and the Koru Village Kampus. *Your check-in package will be in the mailbox on your site post. *You will also receive a text message from our Avon Pier and RV Park mobile number the day of your check-in.

CHECK OUT POLICY:

Guests must check-out by noon. Check-out means your campground site must be vacated and free of all trash and belongings by no later than 12pm. Late departures are subject to additional fees. We ask that you honor our check-out time promptly to minimize hardship on our staff and the next arriving guests.

Are there quiet hours in the RV Park?

Quiet hours in the RV Park are from 11pm-8AM, please respect your neighbors.

Is Smoking Permitted?

Smoking is not allowed in the bath house. Do not throw your tobacco butts on the ground. Please be courteous of neighbors not desiring exposure to dangerous secondhand smoke.

Where do I take out my trash?

Please place all garbage in designated dumpster located by bath house. Please keep your campsite and the beach clean by cleaning up litter.

What are the hours of the bath house facilities?

The bath house facilities are open to guests 24/7.

What are the Beach Klub pool hours?

10AM-6PM Daily unless posted otherwise.

Can I have a bonfire?

Bonfires are prohibited, but you are welcome to have a bonfire on the nearby beach. Make sure to keep the fire within the high tide line and get an NPS permit. Permits come free with bundles of wood at Avon Pier.

Are Pets allowed?

Pets are welcome for a fee of $3 per night per animal. Pets must be on leash at all times. Do not leave pets unattended. No excessive barking allowed. Pets must be walked by a responsible person to pick up after them immediately. Pets are not allowed in any buildings, bathrooms, nor at the Beach Klub pool. Pets are allowed in Pangea's Beer Garden with prior reservations and can enjoy Kavon Park with responsible owner. Maximum of 4 Pets allowed. Managers have the right to ask the guests to leave, without refund, for not obeying the posted Pet Policy. • No farm animals in the campground.

Are flags allowed?

The American Flag, State Flags, current U.S. Military flags, and Sport Teams flags are the only flags allowed to fly. No other flags are permitted.

Are Fireworks/Firearms permitted?

Both are Prohibited on park property including Airsoft and pellet guns. Federal Law prohibits firework use or display in the Cape Hatteras National Seashore.

Are golf carts allowed?

We do allow golf carts at Avon Pier and on the Koru Village Kampus. However, NC State law requires golf carts to be street legal and have a license plate in order to drive on Highway 12.